Waters Edge at Briar Bay

Change in Property Management for Waters Edge at Briar Bay. 

Dear Homeowners

The Board of Directors is writing to inform you of an upcoming change in our community’s management. Starting Wednesday, April 1, 2026, and continuing through Thursday, April 30, 2026, Phoenix will undergo a transition period with our new property management company. During this transition, homeowners will continue to work with the current management company until the end of business on Thursday, April 30, 2026.

Effective May 1, 2026, we are pleased to announce that Reef Property Services will begin providing full-service property management for Waters Edge at Briar Bay. We would like to thank Phoenix Management Services for their time with us and wish them well.

We are confident this transition will enhance the service and maintenance of our property and look forward to a productive partnership.

What This Means for You:
1. Assessment Payments
Please stop all automated payments (ACH/Auto-pay) to Phoenix Management Services effective April 30, 2026. In the coming weeks, you will receive a “Welcome Packet” from Reef Property Services via mail and /or email . This packet will contain instructions on how to set up your new payments for your monthly assessment dues .

2. Maintenance Requests & Violations
Phoenix Management Services remains the active point of contact until their contract officially expires on April 30, 2026 . StartingMay 1st, 2026 all new maintenance requests, architectural review (ARC) applications, grievances forms, estoppel information, and any questions about community rules should be directed to ReefProperty Services , the registered agent for Waters Edge at Briar Bay.

• Office Address: Reef Property Services. 300 Avenue of the Champions #120 Palm Beach Gardens, FL 33418
• Office Phone: 561-679-4800
• Email: watersedge@reef-ps.com

3. Transition Period
During the month of April 1 through April 30, Phoenix Management Services will finish their current duties. We ask for your patience as records and files are transferred. Reef Property Services will be reviewing those files immediately upon the takeover to ensure nothing is missed.

To ensure a smooth transition and to protect you from potential phishing or scams, please look for an official Information Package arriving in your physical mail and/ or via email during the next month. This package is legitimate and will contain the following essential items:

• Portal Access: Instructions and unique credentials to log into our secure homeowner portal for dues payments and maintenance requests.
• Contact Information: Direct lines and email addresses for your new dedicated management team.
• Data Verification: A brief form to update your contact details and emergency information. This ensures our records—which may be outdated from the previous transition—are accurate.

How to verify Reef Property Services 
All official correspondence will be branded with their logo:

Reef Property Services will never ask for your passwords or sensitive personal data over the phone. If you are ever in doubt about a communication, please contact them directly via email at watersedge@reef-ps.com or by phone at 561-679-4800 or visit their official website at www.Reef-ps.com.

Save the Date:
Board of Directors & Meet the New Property Management Meeting.
Tuesday April 14, 2026
Time: 7pm
Location: 3400 Celebration Blvd
West Palm Beach, FL 33411

 Highlights:

• Board Meeting : 
• Introduction to New Management:  Meet Property Management company REEF PROPERTY SERVICES , Howard Rosenkranz (LCAM) and / or Team
• Open Forum / Comment Period :(3mins) per Homeowner’s. Preparation Tip: If you have any questions about the management transition during your (3)MINUTES at the introduction meeting, consider submitting your questions in writing to the BOARD before the meeting. This information will be shared with Reef Property Services Team in advance of the meeting to provide Homeowners with a more comprehensive response than a live comment.

Please be informed that on Friday May 1, 2026, the Property Management company will be the designated “Agent “of the community. Therefore, all communication related to the HOA must be directed to the Reef Property Services Team  .

Sincerely,
Waters Edge at Briar Bay Board of Directors
watersedgeatbriarbaybod@gmail.com

Dear Residents,

We would like to share a friendly community reminder regarding property boundaries and seasonal safety.

During this time of year, wildlife activity increases throughout our landscaping and common areas. Snakes, spiders, birds, iguanas, raccoons , voles , and all types of insects and animals often nest in shrubs, trees, flowerbeds, grass and ground cover as they prepare for the birth or egg laying of their young.

For everyone’s safety, please ensure that you, your children, pets, and guests remain on sidewalks, designated common areas, or your own property, unless you have explicit permission from another homeowner to enter their property.

Avoid entering landscaped beds or areas where wildlife may be present. These precautions help reduce the risk of injury, accidental disturbance of nesting animals, and potential liability concerns for homeowners.

We appreciate your cooperation in keeping our community safe, respectful, and enjoyable for all residents.

Thank you,

• Report Suspicious Activity: If you witness active vandalism or see individuals on property where they do not belong, please contact local law enforcement immediately.
• Secure Your Home: Ensure that outdoor lighting is functional and consider utilizing motion-sensor lights or security cameras to deter unwanted activity.
• Create a Routine”: Please make a habit of securing vehicles, locking front doors, and bringing valuables inside every evening.

Date: November 5, 2025
Subject: Parking Rules and Safety Guidelines

Dear Valued Residents of Waters Edge and Briar Bay,

The Board of Directors wishes to remind all homeowners and their guests of the established rules and vital safety guidelines regarding vehicle parking within our community. These rules are in place to ensure the safety of all residents, guests, and emergency personnel, and to maintain the aesthetic and functional integrity of our common areas.

Key Parking Regulations & Safety Reminders:

• No Blocking Access: Vehicles may never block driveways, sidewalks, or impede the flow of traffic. Sidewalks must remain clear for pedestrian safety and accessibility.
• No Parking on Grass: Parking on the grass is strictly prohibited at all times, as it can damage the community’s sprinkler systems and landscaping.
• Emergency Access: Vehicles must be parked at least 15 feet away from fire hydrants and 30 feet away from stop signs to ensure clear access for emergency vehicles.
• Proper Direction: All vehicles must be parked legally in the direction of traffic flow, as required by state and local laws. Parking against the flow of traffic is illegal and prohibited.
• Parked Vehicles narrowing the Roads: Two-way streets in a community can obstruct emergency vehicles and neighboring residents due to limited space for passing, turning, and maneuvering, which can lead to significant delays in emergencies and restricted access to properties
• Cul-de-sacs Are Not Parking Lots: While not explicitly detailed in our documents, state and local laws apply. Parking in a cul-de-sac in a manner that obstructs traffic or creates a safety hazard is a violation. The cul-de-sac is designed for turning around, not for long-term or overflow parking.
• Police intervention: Emergency services, Homeowners and the Association may contact the local police department if improperly parked vehicles are obstructing access throughout the community, Vehicles may be ticketed and/or towed to clear the path.
• HOA enforcement: The HOA can use its own rules to enforce parking restrictions, such as levying fines or taking legal action to get the vehicles removed, especially if a resident repeatedly violates the rules.
• Public Safety: Ultimately, the goal is to ensure emergency vehicles can access the community in case of a fire, medical emergency, or other crisis.

What drivers should do

• Do not park in a way that obstructs emergency access. This is a violation of both state traffic law and HOA rules, and can have severe consequences.
• Be mindful of community rules. Understand and follow the HOA’s parking regulations to prevent being fined or having your vehicle towed.

Why This Matters:

Recently, and reported instances of improper parking have created significant safety hazards, forcing residents to navigate dangerous situations to avoid collisions and the police department was called. These rules are not just “guidelines” they are essential for the well-being of every person in our community. Please familiarize yourself with your governing documents Florida State, and local laws prior to having an event at your properties . It is always best to contact the Property Management for guidance if unsure about rules and regulations.

Policy Update:

The Board is currently working on formalizing a more detailed parking policy to address ongoing concerns. Your cooperation is appreciated as we work together to keep Water’s Edge and Briar Bay a safe and enjoyable place to live.

Please ensure that you and your guests adhere to these rules immediately. Enforcement actions, including fines and towing, will be applied to vehicles in violation.

Thank you for your understanding and cooperation.

Sincerely,
Phoenix Management Services on behalf of Waters Edge at Briar Bay Association, Inc

NOTICE: A Better Looking Landscaping, LLC – Landscape Maintenance Information

Dear Residents,

A Better Look Landscaping, LLC provides lawn and landscape maintenance services for the HOA. Below are the details of the services and schedule:

Maintenance Schedule:

• Weekly: From May 1st to October 31st.
• Bi-Weekly: From November 1st to April 30th.
• Monday through Wednesday, weather permitting.

Services Include:

• Turf Maintenance: Mowing in front and back yards.
• Hedge Trimming: Hedges up to 8′ tall in front and back yards.
• Weed Control: Driveways, landscape beds, and tree rings in front and side yards.

Backyard & Special Instructions:

• To exclude backyard maintenance, place a red reflector at all gates leading to your backyard.
• To exclude specific bushes, hedges, trees, or shrubs, place a red reflector in front of them.

Additional Services:

• For trimming hedges taller than 8′, services can be assessed and quoted on a per-job basis. Please contact both POC’s below to schedule an appointment.

Important Notes:

• If you have questions, comments, or concerns, or would like to request additional services, please contact our HOA Management rep and the BOD’s directly at the following:

Nandy Gelin, LCAM
Direct: (448) 233-0709 ext 177
Email: Nandy@phoenixfla.com
Web: www.phoenixfla.com

Water Edge BOD
Email: wateredgeatbriarbaybod@gmail.com
Web: https://watersedgeatbriarbay.com/

We appreciate your cooperation and look forward to enhancing your outdoor spaces!

To all owners:

You may have recently received an email from ClickPay regarding a “new and preferred ” way to pay your monthly maintenance.

Please disregard this email if you are already making ACH or BillPay payments.

ClickPay is an additional way of making payments with credit cards or echeck, not the “new and preferred”

If you should have any questions please email mypayments@phoenixfla.com or call 561-964-1550 and ask for the AR department.

Sorry for any inconvenience this may have caused.

Phoenix Management Services, Inc.